Service Department

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The Service Department performs and provides a wide variety of services to maintain the City's day-to-day functions, including, but not limited to, snow removal, leaf collection and maintenance of the City parks, streets and buildings.

SERVICE DEPARTMENT OFFICE HOURS

Monday - Friday 7:00 am – 3:30 pm

TRASH

2023 TRASH CALENDAR

Richmond Heights contracts with a private waste hauler whom is responsible for rubbish removal. Residents are required to contact Waste Management at 866-797-9018 for customer service questions. To initiate services just put your trash out on Monday morning by 7:30am or after dusk Sunday night. It is the responsibility of the home owner to pay the pickup fee for this service. Please remove your trash container from your tree lawn as soon as possible after rubbish pickup. 

The City of Richmond Heights does NOT provide rubbish or recycling removal from some private streets and apartments.

There are certain items the waste hauler will not pick up. Those items are automotive parts, blocks of concrete, rocks, earth, hazardous materials, sinks, toilets, any construction materials, tires, swing sets, hot tubs. Any of the materials mentioned above you will have to make other arrangements for. 

Generally the hauler picks up large items such as furniture, carpeting, & TV’s on your regular collection day. Carpeting needs to be cut in 4’ long sections, rolled, and tied.

At this time there is no fee to pick up appliances such as refrigerators, freezers, stoves, washers or dryers, you must take the doors off of freezers and refrigerators before you put them out. Call the Service Department to schedule a pick up at 216.731.7014

Latex paint will be picked up with your trash. The paint must be completely dried out and hardened (kitty litter can be used for this), or you can just leave the lid off and the paint will dry out. Set the paint can out with your trash with the lid removed. 

LEAF COLLECTION


The Service Department usually begins its curbside leaf pick up the last week of October and continues for about six weeks or until the majority of the leaves are picked up. 

To keeps things running smoothly and fairly the Service Department starts in one location and does a continuous loop through the city. We can NOT go back and pick up leaves that were just put out by landscapers or if you just missed the truck, if we did that we would never get to anyone else’s street. Please be patient with us. 

Your cooperation is required in following the guidelines below in order to ensure the safety of both personnel and equipment break downs:

•    Please rake leaves to the tree lawn. DO NOT PLACE LEAVES IN THE STREET. DO NOT PLACE LEAVES NEAR A FIRE HYDRANT.

•    Branches, twigs, sticks, rocks and grass clippings MUST NOT be mixed in with the leaves. This will cause damage and clogging to the leaf machines.

CHIPPING WILL TAKE PLACE THE 1ST AND 3RD MONDAY'S OF THE MONTH, WEATHER PERMITTING. TWIGS AND BRANCHES MUST BE ALL FACING THE SAME DIRECTION AND PLACED ON THE TREE LAWN.

•    The decision not to pick up leaf piles contaminated with any of the above items will be at the discretion of the Service Director.

•    If you prefer, you may bag your leaves for collection by our rubbish contractor.

PLEASE GIVE THESE GUIDELINES TO YOUR LANDSCAPER  

    

2023 SPECIAL RECYCLING CALENDAR


CUYAHOGA COUNTY SOLID WASTE DISTRICT

                     The Cuyahoga County Solid Waste District is one of 52 solid waste management districts created by Ohio’s counties following the passage of the Ohio Solid Waste Disposal Act in 1988. This law required districts to prepare and implement plans to reduce the amount of waste disposed in Ohio’s landfills by increasing recycling and waste reduction activities statewide. 

The District is governed by the Cuyahoga county Commissioners serving as the Board of Trustees of the District and the Solid Waste Policy Committee; which oversees the implementation of the Cuyahoga County Solid Waste Management Plan by the District. The District offers the following services designed to increase recycling opportunities, divert waste from landfills, promote environmental awareness, and support local recycling based businesses.

Business Recycling Assistance            Recycling & Composting Workshops

Children’s Education Programs            Recycling Information, Brochures, & Speakers

Computer Recycling Collections        Recycling Market Development

Grant programs                    Scrap Tire Round Up

Household Hazardous Waste Collections    Contract Assistance for Local Governments

For further information visit their website at www.cuyahogaswd.org or call 216.443.3749


Catch Basin Cleaning Program


We are currently working with the sewer maintenance group at Cuyahoga County Department of Public Works to implement a citywide catch basin cleaning program that will ensure every public catch basin is cleaned on a 12-18 month interval.

A pilot program is currently being completed at the north end of the City on roughly twelve streets.

Upon completion of this pilot program, we will meet with the County to discuss performance parameters and discuss scheduling work for the remainder of the City. Cleaning work throughout the City will continue in 2023.

Catch basins that have been marked with Green paint have been found to be in good structural condition. Those marked with Orange paint have been found to be in need of maintenance work (adjusting/resetting metal casting, rebuilding bricks, waterproofing, etc.).

We have established a budget line item in the 2023 budget for catch basin repairs, which will be used to address repairs found to be needed during the county cleaning.

The general process for the program moving forward will be:

City meets with County to review pilot program results

County schedules all city catch basins for cleaning on a rotating basis based on annual budgeting parameters

After County cleaning and condition assessment, the City will schedule any necessary repairs. Minor repairs will be completed by the Service Department and more substantial repairs completed under a catch basin repair contract, that will be awarded on an annual basis.